Last updated: 13 November 2025

1. Who we are

  • Controller: Kinthura (“we”, “us”, “our”)
  • Website: https://www.kinthuratransfers.com/
  • Contact email: kinthuratransfers@gmail.com
  • WhatsApp: +8615902874508
  • China address: Chengdu, Sichuan, China
  • USA address: 30 N Gould St Ste R, Sheridan, WY, 82801

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, submit a booking request, or contact us (including via WhatsApp).

2. What data we collect

2.1 Data you provide to us

  • Contact details: name, email, phone/WhatsApp
  • Trip details: city, date, flight number (if airport), route/itinerary, number of passengers, notes/requests
  • Messages you send us (including via WhatsApp or email)

2.2 Data collected automatically

  • Device and usage data: IP address, browser type, OS, referring URLs, pages viewed, time on page
  • Cookies and similar technologies (see Section 6)

2.3 Optional analytics data

Aggregated insights about website traffic and user interactions (if analytics is enabled).

3. How we use your data

  • Respond to inquiries and provide quotes
  • Deliver airport transfer and private charter services
  • Manage bookings and customer communications (including driver coordination)
  • Improve our website, services, and customer support
  • Optional: measure website performance and marketing effectiveness (analytics)
  • Comply with legal obligations and protect our rights

Legal bases (for EU/UK visitors): consent, performance of a contract, legitimate interests, legal obligations.

4. How we share your data

  • Drivers/partners strictly as needed to fulfill your trip
  • Service providers (hosting/CDN, email)
  • Optional analytics providers
  • Authorities where required by law

We do not sell your personal data.

5. International transfers

We operate in China and the United States. Your data may be processed in these or other countries where our providers are located. We take reasonable steps to ensure adequate protection.

6. Cookies and similar technologies

We use essential cookies to ensure the website functions correctly. We may also use analytics cookies to understand site usage trends. You can control cookies via your browser settings.

7. WhatsApp communications

If you contact us via WhatsApp, your messages are processed by WhatsApp/Meta under their terms and privacy policy: https://www.whatsapp.com/legal/privacy-policy. Please avoid sharing unnecessary sensitive information.

8. Data retention

  • Bookings and invoice records: up to 7 years (or as required by law)
  • Inquiries without booking: up to 24 months
  • Analytics data: per provider settings

9. Security

We implement appropriate technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, withdraw consent, or data portability. To exercise these rights, contact service@example.com.

11. Children’s privacy

Our services are not directed to children under 16. If you believe a child has provided personal data, contact us so we can delete it.

12. Links to third-party sites

Our website may link to third-party sites (e.g., blog, WhatsApp, payment pages). We are not responsible for their content or privacy practices.

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date will be revised accordingly.

14. Contact us

Email: service@example.com

WhatsApp: +8615902874508

Address (China): Chengdu, Sichuan, China

Address (USA): 30 N Gould St Ste R, Sheridan, WY, 82801